Privacy Policy

1. Introduction

Welcome to Gatha Jewels (https://gathajewels.com). We value your privacy and are committed to protecting your personal data. This Privacy Policy is published in accordance with the provisions of the Information Technology Act, 2000, and the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011. It outlines how we collect, use, and safeguard your information when you visit our website.

2. Information We Collect

We may collect the following types of information when you interact with our website:

Personal Information: Name, email address, phone number, shipping and billing addresses, and payment details when you make a purchase or create an account.

Non-Personal Information: Browser type, IP address, device information, and browsing patterns to help us improve our website’s performance and security.

Comments: When visitors leave comments on the site, we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

3. How We Use Your Information

We use the collected information for the following purposes:

To process and fulfill your orders, including sending emails to confirm your order status and shipment.

To communicate with you regarding customer support, inquiries, and promotional offers (if you have opted in).

To improve our website layout, product offerings, and overall customer experience.

To detect and prevent fraudulent transactions and ensure the security of our website.

4. Cookies

Our website uses “cookies” to enhance your browsing experience. Cookies are small data files stored on your device that help our site remember your preferences, keep you logged in, and understand how you interact with our content. While Indian law does not strictly mandate explicit pop-up consent for non-tracking cookies, you can choose to disable cookies through your browser settings at any time. Please note that disabling cookies may affect the functionality of certain parts of our website, such as your shopping cart and account login.

5. Sharing Your Data

We do not sell, rent, or trade your personal information to third parties. We may share your data with trusted third-party service providers (such as payment gateways, courier partners, and hosting providers) strictly for the purpose of operating our business and fulfilling your orders. These providers are bound by confidentiality agreements.We may also disclose your information if required by law, court order, or government request in India to protect our rights, property, or safety.

6. Data Retention

We retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy and to comply with our legal and regulatory obligations under Indian law. For users that register on our website, we store the personal information provided in their user profile. If you leave a comment, the comment and its metadata are retained indefinitely to recognize and approve follow-up comments.

7. Your Rights Over Your Data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you. You can also request that we correct or erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

8. Security Practices

We implement reasonable physical, electronic, and managerial security practices to protect your data against unauthorized access, alteration, disclosure, or destruction. However, please be aware that no method of transmission over the internet or electronic storage is 100% secure.

9. Grievance Officer

In accordance with the Information Technology Act, 2000 and rules made thereunder, the name and contact details of the Grievance Officer are provided below:
Name: Gatha Jewels
Email: gathajewels[dot]gmail.com
Address: Pune, Indiia
If you have any questions or grievances regarding this Privacy Policy or the processing of your data, please contact our Grievance Officer.

10. Changes to This Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.